|
ECConnect
What is it?
ECConnect is a fully customisable job management system, specially designed to satisfy the needs and requirements of the individual businesses. Currently used in telecommunications, advertising, event organisation, information technology, customer service and many other industries.
User friendly and simple to use, ECConnect allows you to create customer and supplier accounts and manage your relationship with them in many different levels, including quotes, jobs, invoices, proposals, purchase orders and related reports.
ECConnect will also allow you to effectively reduce unnecessary costs through work hours management and job time allocations, allowing you to control the cost of your projects.
A complete and fully integrated and automated suite of reporting options allows you to make effective decisions based on reliable data.
Advantages
| Customisable |
Job Management |
Productivity |
|
You can define what parts of the system are relevant for your business.
Choose what reports will be needed.
Flexible modules including quotes, purchase orders and briefs.
Assign permissions to different users according to their functions.
|
Complete job management module, including job items and briefs.
Fully integrated with other modules like quoting, purchase orders and invoices.
Time allocation for planning and control of your projects, including alerts when jobs are beyond their allocated time.
|
Online access.
Reduce paperwork
Make informed decisions using varied types of reports, lists and graphs.
Real-time messages and alerts.
Internal notice and messaging module.
Access from anywhere, anytime.
Fully hosted in our secure local data centre.
Daily backups and fully redundant.
|
System Overview
 |
|
ECConnect can manage many aspects of your business, including client and supplier information management, jobs, quotes, and purchase order administration, user roles management, reports, alerts and control based on your projects, clients, payments, and more. And since ECConnect is fully customisable, new modules can be added that will be easily integrated with the rest of the system.
|
System Details
| Reporting |
|
Real-time reporting of job progress, based on time allocation.
View details of each user and assigned jobs and job items.
View cost details based on job time usage and purchase orders.
Reports by client, user, manager, or supplier.
Clients statuses snapshots.
|
| Alerts |
|
Automated e-mails.
Jobs, job items and purchase orders due dates.
Time usage above allocated times.
|
| Security |
|
Fully encrypted site.
User names and passwords management.
Authentication and Access control.
|
| Client & Supplier Accounts |
|
Comments, statuses, invoices and call-back management.
Assign user access to client/supplier files and accounts.
|
|
| Job, Quotes, Purchase Orders |
|
Create jobs, with job items, time allocation, and user assignation.
Associate purchase orders to jobs for better planning and cost control.
Create quotes for your clients.
Assign due dates and special statuses.
|
| Users |
|
Unlimited remote users.
Super-user and administrator accounts.
Management of users.
Customisable user access levels permissions.
|
| System Requirements |
|
Active internet connection for access to the system.
Can be accessed from Windows, OSX, or Linux; and though all common internet browsers
|
| Service Level Assurances |
|
System availability of 99.9%
Local support, maintenance and monitoring.
Service Level Agreements (SLA) available.
|
|
|
|
|
